Privacy Policy for www.jilibet

www.jilibet is committed to protecting the privacy and personal data of every player who uses our platform. We understand that when you share your personal information with us, you are placing your trust in us — and we take that responsibility seriously.

This Privacy Policy applies to all personal data collected through the www.jilibet website, mobile applications, customer support channels, and any other services we provide. It covers data collected from registered players, prospective players who browse our platform, and any other individuals who interact with www.jilibet in any capacity.

This Policy should be read alongside our Terms & Conditions, which govern your use of the www.jilibet platform. Together, these documents form the complete legal framework governing your relationship with www.jilibet.

If you have any questions about this Policy or how we handle your personal data, please contact our Data Protection Officer (DPO) using the details provided in Section 16 of this document.

For the purposes of the Philippine Data Privacy Act of 2012, www.jilibet acts as the Personal Information Controller (PIC) in respect of the personal data it collects and processes in connection with the provision of its online gaming services.

As the Personal Information Controller, www.jilibet determines the purposes and means of processing your personal data and is responsible for ensuring that such processing is carried out in accordance with applicable Philippine data protection law.

www.jilibet collects the following categories of personal data from players and platform users:

www.jilibet does not intentionally collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, health data, or biometric data, except where strictly required for identity verification purposes and with your explicit consent.

www.jilibet collects personal data through the following means:

• Direct interactions: Data you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting customer support, or participating in promotions;
• Automated technologies: Data collected automatically when you use our platform, including cookies, web beacons, pixel tags, and server logs that record your IP address, device information, and browsing behavior on our site;
• Third-party sources: Data received from identity verification providers, payment processors (GCash, PayMaya, BPI, BDO, Metrobank), fraud prevention services, and publicly available sources where permitted by law;
• Regulatory sources: Data received from government agencies or regulatory bodies in connection with legal obligations, such as self-exclusion registers maintained by relevant Philippine authorities.

www.jilibet uses your personal data for the following purposes:

• Account management: Creating, maintaining, and managing your www.jilibet player account, including processing your registration, verifying your identity, and managing your account settings;
• Service delivery: Providing access to our games, processing deposits and withdrawals, crediting bonuses, and delivering all other services offered on the www.jilibet platform;
• Legal and regulatory compliance: Fulfilling our obligations under Philippine law, including anti-money laundering (AML) requirements, know-your-customer (KYC) obligations, and responsible gaming regulations;
• Fraud prevention and security: Detecting, investigating, and preventing fraudulent activity, unauthorized account access, and other security threats to the platform and its users;
• Responsible gaming: Monitoring gaming behavior to identify potential problem gambling patterns, enforcing deposit and loss limits, and administering self-exclusion requests;
• Customer support: Responding to your inquiries, resolving disputes, and providing technical assistance;
• Marketing communications: Sending you promotional offers, bonus notifications, and platform updates — but only where you have given your explicit consent to receive such communications;
• Platform improvement: Analyzing usage patterns and player feedback to improve the functionality, performance, and user experience of the www.jilibet platform;
• Legal proceedings: Establishing, exercising, or defending legal claims in connection with your use of the platform.

Under the Philippine Data Privacy Act of 2012, www.jilibet processes your personal data on the following legal bases:

• Contractual necessity: Processing required to perform our contract with you — i.e., to provide the www.jilibet gaming services you have registered for, including account management, game access, and payment processing;
• Legal obligation: Processing required to comply with applicable Philippine laws and regulations, including AML laws, KYC requirements, tax obligations, and gaming regulations;
• Legitimate interests: Processing carried out for www.jilibet's legitimate business interests, such as fraud prevention, platform security, and service improvement, where those interests are not overridden by your rights and interests;
• Consent: Processing based on your freely given, specific, informed, and unambiguous consent — primarily for marketing communications and the use of non-essential cookies. You may withdraw your consent at any time without affecting the lawfulness of processing carried out before withdrawal.

www.jilibet uses cookies and similar tracking technologies to enhance your experience on our platform, analyze usage patterns, and support our security and fraud prevention systems. A cookie is a small text file placed on your device when you visit our website.

We use the following types of cookies on the www.jilibet platform:

• Strictly necessary cookies: Essential for the operation of the www.jilibet platform. These cookies enable core functions such as user authentication, session management, and security features. They cannot be disabled without affecting platform functionality;
• Performance and analytics cookies: Used to collect anonymized information about how players use the www.jilibet platform, such as which pages are visited most frequently and how users navigate between sections. This data helps us improve the platform;
• Functional cookies: Used to remember your preferences and settings, such as your preferred language, display settings, and responsible gaming limits, so you do not need to re-enter them on each visit;
• Marketing cookies: Used to deliver relevant promotional content and track the effectiveness of our marketing campaigns. These cookies are only placed with your explicit consent.

You can manage your cookie preferences through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the www.jilibet platform. For strictly necessary cookies, no consent is required as they are essential to the service.

www.jilibet may share your personal data with the following categories of recipients:

• Payment service providers: GCash, PayMaya, BPI, BDO, Metrobank, and other payment processors, solely for the purpose of processing your deposits and withdrawals;
• Identity verification providers: Third-party KYC and AML compliance service providers who assist us in verifying your identity and complying with Philippine regulatory requirements;
• Game providers: Licensed game software providers (such as JILI, PG Soft, and Evolution Gaming) who supply the games available on the www.jilibet platform. These providers may receive limited technical data necessary for game delivery;
• Cloud and IT service providers: Hosting, data storage, and IT infrastructure providers who process data on our behalf under strict data processing agreements;
• Regulatory and law enforcement authorities: Philippine government agencies, regulatory bodies, and law enforcement authorities where disclosure is required by law, court order, or regulatory directive;
• Professional advisors: Lawyers, auditors, and other professional advisors who require access to your data in connection with the provision of their services to www.jilibet, subject to professional confidentiality obligations.

All third parties with whom www.jilibet shares personal data are required to implement appropriate technical and organizational security measures and to process data only for the specified purposes and in accordance with our instructions.

www.jilibet retains your personal data only for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law. The following general retention periods apply:

• Account data: Retained for the duration of your active account relationship with www.jilibet, plus a minimum of five (5) years following account closure, in compliance with Philippine AML and gaming regulatory requirements;
• Transaction records: Retained for a minimum of five (5) years from the date of each transaction, as required by Philippine anti-money laundering regulations;
• KYC and identity verification documents: Retained for a minimum of five (5) years following account closure or the completion of the relevant transaction, whichever is later;
• Customer support communications: Retained for three (3) years from the date of the last interaction, or longer if the communication relates to an ongoing dispute or legal matter;
• Marketing consent records: Retained for the duration of your consent and for three (3) years following withdrawal of consent, as evidence of your consent history.

When personal data is no longer required for any lawful purpose, www.jilibet will securely delete or anonymize it in accordance with our data disposal procedures.

www.jilibet implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. Our security measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and our servers;
• Encryption at rest for sensitive personal and financial data stored in our databases;
• Multi-factor authentication options for player accounts to prevent unauthorized access;
• Role-based access controls ensuring that only authorized www.jilibet personnel can access personal data, and only to the extent necessary for their role;
• Regular security audits and penetration testing conducted by independent security professionals;
• Intrusion detection and prevention systems monitoring our infrastructure for suspicious activity 24/7;
• Staff training on data protection obligations and security best practices.

Under the Philippine Data Privacy Act of 2012, you have the following rights in relation to your personal data held by www.jilibet:

• Right to be informed: The right to be informed about how your personal data is collected, used, and processed — which is the primary purpose of this Privacy Policy;
• Right of access: The right to request a copy of the personal data www.jilibet holds about you, along with information about how it is being processed;
• Right to rectification: The right to request correction of any inaccurate, incomplete, or outdated personal data we hold about you;
• Right to erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations;
• Right to object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests;
• Right to data portability: The right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit it to another controller where technically feasible;
• Right to withdraw consent: Where processing is based on your consent, the right to withdraw that consent at any time without affecting the lawfulness of prior processing;
• Right to lodge a complaint: The right to lodge a complaint with the National Privacy Commission (N PC) if you believe your data protection rights have been violated.

To exercise any of these rights, please contact our Data Protection Officer using the details provided in Section 16. www.jilibet will respond to all verified data subject requests within fifteen (15) business days of receipt, in accordance with the timelines prescribed by Philippine law. We may need to verify your identity before processing your request.

The www.jilibet platform is strictly intended for adults aged 21 years and above, in accordance with Philippine laws governing online gambling and casino-style gaming. www.jilibet does not knowingly collect, process, or retain personal data from individuals under the age of 21.

www.jilibet employs age verification procedures during the registration process, including the collection and verification of government-issued identification documents, to prevent underage access to our platform. These procedures are a mandatory part of our KYC compliance program.

In the course of providing its services, www.jilibet may transfer your personal data to recipients located outside the Philippines — for example, to cloud hosting providers or game software suppliers whose servers are located in other jurisdictions.

Where such cross-border transfers occur, www.jilibet ensures that appropriate safeguards are in place to protect your personal data, including:

• Transferring data only to countries or organizations that provide an adequate level of data protection as recognized by the National Privacy Commission;
• Implementing contractual clauses in agreements with overseas recipients that require them to protect your data to standards equivalent to those required under Philippine law;
• Conducting due diligence on overseas recipients to verify their data protection practices before any transfer takes place.

By using the www.jilibet platform, you acknowledge that your personal data may be transferred to and processed in countries outside the Philippines, subject to the safeguards described above.

The www.jilibet platform may contain links to third-party websites or services for informational or functional purposes. This Privacy Policy applies solely to the www.jilibet platform and does not extend to any third-party websites or services that may be accessible via links on our platform.

www.jilibet has no control over the content, privacy practices, or data handling of third-party websites and accepts no responsibility or liability for their privacy policies or practices. We strongly encourage you to review the privacy policy of any third-party website you visit before providing any personal data to that site.

www.jilibet reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, or regulatory requirements. When we make material changes to this Policy, we will notify you by:

• Posting the updated Privacy Policy on the www.jilibet platform with a revised "Last Updated" date;
• Sending a notification to your registered email address where the changes are significant;
• Displaying a prominent notice on the www.jilibet platform for a reasonable period following the update.

Your continued use of the www.jilibet platform after the effective date of any updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with the updated Policy, you must stop using the platform and may request account closure by contacting our support team.

We encourage you to review this Privacy Policy periodically to stay informed about how www.jilibet protects your personal data. The current version of this Policy is always available on the www.jilibet platform.

www.jilibet has appointed a Data Protection Officer (DPO) responsible for overseeing compliance with this Privacy Policy and applicable Philippine data protection law. If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data, please contact our DPO through the following channels:

• Live Chat: Available directly on the www.jilibet platform — look for the chat icon on any page, available 24/7;
• Email: [email protected] — please include "Data Privacy Request" in the subject line.

When submitting a data subject rights request, please include your registered username, the nature of your request, and any relevant account or transaction reference numbers to help us process your request efficiently.

www.jilibet aims to acknowledge all data privacy requests within three (3) business days and to provide a substantive response within fifteen (15) business days, in accordance with the requirements of the Philippine Data Privacy Act of 2012.